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COVID-19 Update

Hello Extended Allen & Rocks Family!

Our communities’ business, leasing, and maintenance operations are still open! All fitness facilities, conference rooms, and cyber cafés are open as well.

In acknowledgment of the ongoing COVID-19 virus pandemic, and recommendations of federal, state, local governments, and the Centers for Disease Control, we have instituted and updated the following operational protocols:

Everyone entering the business or leasing offices is required to wear a mask and use hand sanitizer. If you do not have a mask, we will be happy to provide one for you. We have a “no-touch policy,” and we ask that you refrain from touching any surfaces inside the business and leasing offices, or models. Upon entering the leasing offices, you will see floor and/or wall signage with directions to follow.

We encourage residents to call or email the leasing office with any questions or concerns. If you would like to speak with a specific team member in person, please call and schedule an appointment.

If you are a future resident and are interested in touring one of our communities, please make an appointment online or call the community directly. Our community has specific guidelines for occupancy limits. For additional information, please contact the office.

**Please understand we must endure these inconveniences during this pandemic. We reserve the right to refuse service in any situation that we deem unsafe for either our team members or residents. Thank you for your support and loyalty. It’s comforting in these ever-changing times to see our community supporting each other.

Our Leasing Office COVID-19 Update

Let’s Help Stop the Spread of Coronavirus

01

We will continue to practice social distancing of a 6ft minimum in our offices and on home tours

02

Hand sanitizer stations are set up in our offices, common areas and models

03

Service technicians will continue to wear gloves and masks while entering apartment homes

04

Masks are required upon visiting our offices and going on tours. We will provide you a mask if you do not have one

05

We will continue to follow CDC guidelines and recommendations to keep you well informed

The Renaissance Club